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Terms and Conditions of Sale
General
Description of Lots Prospective buyers should keep in mind that nearly all items, offered for sale, are old and used. By nature, they were intended to be worn; therefore, all of them have inevitable signs of wear and tear. That is especially the case with the older items. Therefore, their age should be taken into consideration when judging the condition. Only significant faults (damage, restoration, etc.) that go well over normal wear and tear for this type of item are mentioned in the description. Majority of items listed in the catalog are described (in regard to their country of origin, name/title, material, markings and other important characteristics (especially, class/rank and type/version/variation)) in terms commonly used in reference literature and generally accepted by the collectors’ community. However, for some items, little or no reference material is available and/or no consensus exists amongst collectors, regarding the use of certain terms and/or classifications. In such rare cases, we recommend our customers to focus mainly on physical characteristics of an item (such as size, weight, material, appearance and etc.). In other words, while class/rank and/or type/version/variation of a certain item could be a matter of opinion, “physical” characteristics should be viewed as more credible and, if in doubt, given more weight and higher significance.
Registration
Bidding Mail/absentee bids are accepted until up to 24 hours before the beginning of the auction. In such cases, the auction house will be bidding on behalf of the absentee bidder. There is no charge for this service. However, mail/absentee bidders have to state their maximum bids clearly. No “unlimited” or “maximum price” bids will be accepted. If two or more bids have being placed for the same amount the bid placed earlier takes precedence. Hence, we recommend absentee bidders to make their bids in odd numbers (“101” instead of “100”) to minimize the possibility of “tie” bids. Potential absentee bidders should also keep in mind that their bids should be mailed/faxed well in advance in order to be included into auction’s final bidding list. If your bids do not arrive by the deadline mentioned above, they will not be processed. Therefore, we encourage all absentee bidders to send their bids as early as possible and use email or phone rather than traditional mail or fax. Phone bids during the course of live auction are accepted for lots with starting prices of 500 Euros and above (in total, combined). All phone bidders are required to place at least the minimum/opening bid for every item they plan to bid on. Should there be any issues affecting communication with the phone bidder during the auction (for example, disconnected phone call, busy line, etc.) the auction house would automatically place a minimum bid on behalf of such bidder for every lot he requested. Phone bidders unknown to the auction house might be asked to confirm their bids in writing prior to the beginning of the auction. The auction house staff cannot be held responsible for any mistakes or miscommunication that happens in the course of phone bidding. If you plan to bid over the phone please contact the auction house as early as possible, as prior arrangements need to be made in order to facilitate the phone bidding.
Conduct of the Sale
Payment Buyer’s commission of 18% plus VAT will be added to the hammer price. Unless prior arrangements were made, full payment is due immediately after the end of the sale. Payment can be made in cash or by bank transfer (direct or wire). Payment with credit cards (Visa and Master card only) is also possible but is mainly reserved for absentee bidders and prior arrangements need to be made. All credit card payments are subject to an additional 1,25% fee (on top of the total invoice amount), collected to cover auction house’s credit card processing costs. If you are planning to pay with a credit card, please advice the auction house before the beginning of the sale. Absentee bidders are expected to pay for their purchases in full within 7 days after receiving the invoices. Should the buyer choose to make the payment in any currency other than Euro, he unconditionally agrees to cover any costs incurred by the auction house while processing such payment. These costs may include (but are not limited to) bank exchange fees, conversion fees and transfer fees. This rule applies regardless of whether the payment was made by cash, bank transfer or credit card. Bank ID for money transfer is: Nordea Bank Finland PLC, Aleksanterinkatu 36, 00020, Helsinki, Finland. Account Number: 174530-26932; IBAN - FI7517453000026932; BIC/SWIFT - NDEAFIHH
Delivery
VAT (Value Added Tax) refund For customers, who choose to receive their purchases by mail, a copy of the postal customs exportation form along with the proof of mailing would, normally, be sufficient. However, in cases where VAT refund claim is requested, auction house is required by law to file and submit an “extended” customs exportation form (about 10 pages long), as opposed to the “simplified” form used in the regular mail. Due to the complicated nature of this process and outside company has been employed to handle the paperwork (for a fee). The auction house reserves the right to pass this fee on to the buyer and the buyer unconditionally agrees to reimburse the auction house the full amount of such fee prior to receiving the VAT refund and/or his purchases. Regardless of the chosen delivery method, in most cases the buyer is required to pay the full price of the item (including VAT) first. The auction house reserves the right to delay the refund of the VAT to its customers until it receives the approval from the respective authorities. It also reserves the right to deny the refund claim should, for whatever reason, it be refused by the respective authorities. In case the authorities later deny the claim the buyer unconditionally agrees to return full amount of the refunded VAT back to the auction house. EU-based companies are exempt from paying VAT, provided the item is purchased for and paid by the company (not an individual) for the purpose of re-sale. In order to claim the VAT exemption the company would have to provide a valid VAT number from its home country. No exemption would be granted until the number is verified. In most cases, payment is expected to be made from the company’s account and purchases would only be mailed to company’s business address. The auction house also reserves the right to charge the buyer a reasonable fee in order to cover the expenses, incurred while processing the VAT refund claim on his behalf. Such expenses may include (but are not limited to) document filing fees, legal/attorney fees, tax advisor/preparer fees and etc. The buyer unconditionally agrees to reimburse the auction house for all such fees, whether his VAT refund claim is successful or not. It should be clearly understood, that all assistance in this matter is an additional service, the auction house voluntarily provides to its clients. By no means, it is not an obligation of the auction house. In accordance with the law, the VAT refund could only be issued during a limited time after the date of the auction. Therefore, it is very important to submit all the required paperwork in a timely manner in order to be able to claim the refund. For more detailed information regarding the VAT refund please contact a member of the auction house staff.
Unpaid lots All sales are final with the fall of the hammer. Returns could only be accepted if the item is proven to be significantly different from the description in the catalog. The returned item must be in the same condition as prior to the sale. Return claim can only be discussed with immediate buyer (“end consumer”) of the item and only if the item has been paid in full prior to the dispute. Absolutely no condition-based returns would be accepted from participants of the live auction. Condition-based return claims from absentee bidders would only be considered if they could prove that the lot in question has been grossly misdescribed in the catalog. Once the consignor has been paid in full, absolutely no return claims would be accepted. In case of any disagreement, the final and ultimate decision regarding return of any lot belongs to the auction house.
Dispute resolution and limitation of liability |
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